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Programme: Mental Health and Addictions Urgent Care Centre  
Organisation: Hôtel-Dieu Grace Healthcare
Numéros de téléphone: Program-related questions 519-257-5111 ext 72612
If you are experiencing a CRISIS call 519-973-4435
Télécopie: 519-254-0093
Adresse courriel: Problem.gambling@hdgh.org
Site Web: www.hdgh.org/MHAUCC
Adresse postale:
South Essex Community Council (SECC)
1030 Ouellette Ave
Windsor, ON
N9A 1E1
Intersection: Adjacent to the Goyeau Street entrance of Windsor Regional Hospital Ouellette Campus Emergency
Point géographique: Windsor (City Centre)
Accessibilité: Accessible en fauteuil roulant    Accessible en fauteuil roulant
Heures d’ouverture: Phone Line: Daily 24 hours
Walk-In: Daily 24 hours
Exécutifs: Bill Marra - President & CEO
Personnes-ressources publiques: Rosie Piptone-Middleton - Manager, Ambulatory Services
Description des services: Works in partnership with community social agencies to provide crisis response services to individuals experiencing a mental health or addictions crisis who cannot safely wait for community mental health and addiction support.

Services include:
  • 24 hour Crisis telephone line
  • Walk-in service within the Crisis and Mental Wellness Centre at 744 Ouellette Ave
  • Windsor Regional Hospital - Ouellette Campus, Emergency Department at 1030 Ouellette Ave daily 7am-11pm
  • Follow up crisis counselling and referral

As of May 1, 2025 addictions services offered through HDGH's Addiction Assessment and Referral program have been absorbed by our Mental Health and Addictions Urgent Care Crisis Centre (MHAUCC) program. Any client who meets the criteria outlined above may attend the MHAUCC for these services. 

Crisis walk-in service is available at Windsor Regional Hospital Ouellette Campus Emergency Department - 1030 Ouellette Ave * daily 7am-11pm

Frais: Services are provided at no cost upon presentation of a valid OHIP card
Procédé et formulaires: Call or drop in * accepts self-referral
Waiting Period: clients walking into the MHAUCC are usually seen within one hour
Admissibilité / population desservie: Individuals 16 years or older who are experiencing a mental health or addictions crisis who cannot safely wait for community mental health and addiction support.
Langues: English * French
Langues - Notes generals: Interpretation available upon request
Zone(s) desservie(s):
Windsor and Essex County  
Voir aussi: Programmes communautaires de santé mentale
Lignes de crise en santé mentale

Les présents renseignements ont été entièrement mis à jour le octobre 7, 2025

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© 2025, Santé à domicile Ontario

Mis à jour octobre 7, 2025
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